Hawaii Library Association
2007 Annual Conference
Productivity and Assessment
November 9th -11th
Poipu – Kauai
Grand Hyatt Kauai Resort and Spa
November 9th / 2:00pm - 6:00pm
Pre-Conference Workshops
(1) The CONSER Standard Record: Why’s and How-to’s
Regina Romano Reynolds, Library of Congress
How can libraries realize efficiencies in the notoriously complex area of serials cataloging, while still meeting user and library needs? The CONSER standard record was developed to help meet these challenges. Reynolds, co-chair of the PCC/CONSER working group, will provide background on the philosophy, goals, development, and testing of the record. Participants will learn how to create the new records, based on CONSER SCCTP program training. Cataloging exercises and time for questions and discussion are included.
(2) Demonstrating Our Value: Practical Approaches to Effective Library Assessment
Steve Hiller, University of Washington Libraries
This half-day workshop will review practical approaches to library assessment that can be applied successfully in different library and organizational settings. The workshop will provide an introduction to library assessment, performance quality and outcome measures that libraries can use to improve services and also demonstrate and document the value they add to their communities.
November 10th / 1:00pm - 2:00pm
Registration and Exhibits Open
November 10th / 2:00pm - 2:30pm
General Session
(3) Ten Top Technologies & Ideas to Improve Library Productivity
Michael Stephens, Dominican University
This presentation will explore new technology trends and focus on where library services and models are changing with the onset of Library 2.0, Web 2.0 tools and user perceptions of libraries. The Web has enabled us to connect in ways like never before. Users are creating content. Web 2.0, blogs, RSS, wikis, social sites enable us to make connections and to have conversations. What does the Read/Write library look like? How does it work? What trends are impacting library services and how have libraries adopted a 2.0 philosophy? As new technologies and services become available, how do we effectively plan in libraries? How do we plan to optimize staff, money, and time?
Presentation (pdf)
Nov 10th / 2:45pm - 3:30pm
World Cafe with Refreshments
Join us for refreshments and conversation. The World Cafe is a conversation technique used to maximize participant interaction and collaboration in discussing issues and solutions needed to support librarians. Conference attendees sit around tables in groups of 4-6 and respond to a general question posed by a facilitator. After a round of conversation, participants switch tables and readdress the same questions with different people. Each time you travel to a new table you are bringing with you the threads of the last round and interweaving them with those brought by other travelers. As the rounds progress the conversation moves to deeper levels. The World Cafe is a great process to tap into the collective intelligence of the group and to meet new people.
November 10th / 3:45pm - 4:30pm
(4) Developing a Technology Training Program for Your Patrons (Part 1)
Brenda Hough, Northeast Kansas Library System
If you are providing technology training or are thinking about providing technology training for the public, then this session is for you! Participants will learn: to assess community technology training needs, to identify resources available to support a training program, to develop a plan for promoting technology training, and to deliver training that accommodates varying learning styles and skill levels.
(5) Assessing for Student Learning in K-12 School Libraries
Violet Harada, University of Hawaii at Manoa
Learn how the Hawaii Association for School Librarians, in partnership with the University of Hawaii’s Library and Information Science Program and the Hawaii DOE, has organized and implemented special training sessions for K-12 school librarians in the area of assessing for student learning in library environments. Emphasis will be on developing instruction with clearly defined learning goals and criteria to assess them.
(6) How Library Assessment Will Save the World (Roundtable)
Steve Hiller, University of Washington
Rapidly changing information, social and technological environments challenge libraries to demonstrate their continued relevance to funders, stakeholders and customers. Join Steve Hiller in a wide-ranging discussion on how library assessment will save the world, or, at least help libraries provide customercentered services that add high value to the communities they serve. The discussion will cover issues that participants face in their libraries and explore different options to address them.
Technology Showcase
(7) Entering the Interaction Age: Reshaping Libraries for an Emerging Technological Era
Andrew J. Milne, Tidebreak, Inc
The focus of Information Age technologies was digital content delivery; in the emerging “Interaction Age,” technologies help people interact with content and each other. Libraries today are augmented-reality environments where real and digital worlds intersect; to encourage interaction they need to support technology-mediated interactions while preserving the richness of nonmediated activities. This presentation will discuss important trends, show new forms of interactive learning spaces, and advocate outof- box approaches to explore new opportunities.
(8) Measures that Matter
Kelli K. Ham, National Network of Libraries of Medicine
Is your library making a difference in your community? Is it one your users and supporters value? How do you know? This interactive, hands-on session will introduce you to fundamental evaluation tools and sprint you through the process of evaluating a library service and/or program. Learn key evaluation concepts, how to develop a logic model, and where to find more information and support for communicating your value. Make your time and resources count!
November 10th / 4:45pm - 5:30pm
(9) Developing a Technology Training Program for Your Patrons (Part 2)
Brenda Hough, Northeast Kansas Library System
If you are providing technology training or are thinking about providing technology training for the public, then this session is for you! Participants will learn: to assess community technology training needs, to identify resources available to support a training program, to develop a plan for promoting technology training, and to deliver training that accommodates varying learning styles and skill levels.
(10) Developing an Assessment Plan
Doug Bates & Rose Ram, Brigham Young University-Hawaii
In 2006 BYU-Hawaii library began developing an assessment plan. The development of the assessment plan is closely linked to the existing library strategic plan. One of the key aspects of any strategic or tactical plan is measurement. This presentation will present the steps of the assessment planning process, how they can be applied, and examples of the results that can be achieved through the implementation of the process. The benefits of assessment will also be discussed.
(11) Gaming & Libraries (Roundtable)
Jenny Levine, American Library Association
Gaming and libraries - who, what, how, and why? In just a few short years, we’ve gone from wondering why on earth a library would offer gaming services to being overwhelmed with all of the possibilities for what can legitimately be considered a traditional library service. Not sure why? Come to this informal discussion to ask questions and think out loud with your colleagues, all facilitated by the author of the ALA TechSource “Library Technology Reports” issue on “Gaming and Libraries: Intersection of Services” (2006). Get your ideas started here!
Technology Showcase
(12) TurningPoint: Learn How to Make Your PowerPoint Interactive
Michael Muntean, Turning Technologies
Student Response System - Captivate your audience by making your PowerPoint interactive. Change your lecture and student interaction forever with Turning Technologies industry leading software, TurningPoint®! Complete PowerPoint® integration and simple “point and click” functionality allow instructors to transform traditional PowerPoint presentations into active learning and student assessment tools. Students submit real-time responses using ResponseCards, laptops or PDAs.
(13) GIS as a Tool to Assess Service and to Maximize Shrinking Resources in Brick and Mortar Libraries
G. Salim Mohammed, University of Hawaii at Manoa
Geographic Information Systems (GIS) have potential to visualize and analyze patrons’ borrowing patterns, proximity between patrons’ residences and the library and help make decisions regarding locating branches. After introducing GIS, the presentation will focus on possible ways GIS could be used as a tool to measure effectiveness of services which in turn could assist us in finding ways to maximize libraries’ shrinking resources. Examples will be used to illustrate the potential of GIS.
November 10th / 5:30pm - 7:00pm
(14) Dinner Buffet
Join Kumu Sabra Kauka as she discusses two topics. First she will consider the problems and opportunities in capturing Hawaiian chant in digital technologies. Second, she will share her ideas on how to legally protect the intellectual property of indigenous peoples in the Western world.
November 10th / 7:15pm - 8:00pm
(15) Beyond the NextGen Library Catalog: Using WorldCat to Attract New Users to Your Library
Mindy Pozenel, WorldCat Discovery Services
WorldCat.org drives an increasing number of Web users to libraries and their resources every day. Learn how new features for discovery, delivery and social networking within Worldcat.org will help you attract new library users and delight those already familiar with your services.
(16) Working Better in a 2.0 World: Discovery & Play (Roundtable)
Michael Stephens, Dominican University
A discussion session exploring technology trends and what might library staff do to work better with technology. Participants are encouraged to share their successes and roadblocks on the road to working better.
(17) Rebranding the Librarian Profession: A Project of the ALA Emerging Leaders Program
Annis Lee Adams, University of Hawaii at Manoa & Jenny Emanuel, University of Central Missouri
Learn about the American Library Association’s Emerging Leaders (EL) Program from two “Emerging Leaders.” Emanuel and Adams will describe their experience in the EL Program as well as their EL team’s project to create a proposal to “rebrand the librarian profession in the digital world.” They will also share the results of their team’s Librarian Rebranding Survey, taken by approximately 3500 library professionals.
(18) ITunesU Delivering Directly to Our Users
Ruth Marie Quirk, University of Hawaii at Manoa
The University of Hawaii at Manoa Libraries are entering into the world of podcasting. ITunesU allows the posting audio files, video files and PDF files. Access can be password protected down to the course level if desired, or the materials can be published restriction free. UH Manoa Libraries is using this virtual space posting course related materials such as electronic reserves, creating a general video clip library, podcasting of lectures and providing library instructional materials. This best practices session will be a practical session, providing information on the basics of using ITunesU and what we have learned during this first semester. It will include a description of hardware and software used in addition to a brief introduction on how to create your first podcast using Garageband. This session is aimed at the entry level with an emphasis how to do it, and experiences from an advanced beginner with minimal funding and staffing.
(19) Whither Bibliographic Control? A Discussion About the Future of Bibliographic Control (Roundtable)
Regina Romano Reynolds, Library of Congress
Is there still a need for cataloger-created metadata? How can libraries benefit from metadata created by other communities? What is the role of social tagging and user reviews? Is MARC dead? Should the catalog of the future look Endeca, Acquabrowser, or another model? What are the challenges, costs, and benefits of FRBRized catalogs? Is RDA the solution, or will it be too little, too late? How can libraries support the economics of high quality metadata? What do today’s information seekers really wantor really need? Join Reynolds for a freewheeling “round-the-table” discussion of these and other bibliographic control conundrums.
November 10th / 8:15pm - 9:00pm
(20) Social Networking: The Intersection between Content, Collaboration & Community
Jasmine de Gaia, OCLC
The term social networking may be new, but the concepts behind it--of sharing content, collaborating with others and creating a community--are not. In fact, they have been around for a long time, and are at the heart of what libraries offer. What IS new is the digital medium, which makes the contribution of content and interacting with other people faster, easier and more accessible to a wider population than it’s ever been before. The challenge before us is how to apply social networking in a digital age to enhance and extend libraries. In this session, we’ll explore the trends and behaviors of users of the social web and look at specific examples of how various libraries have applied social media to benefit their organizations, including: (1) The impact and opportunities of social networking for Technical Services staff, (2) Examples of original content users are actively contributing, (3) A demo of social functionality OCLC is building, including profiles, personal bibliographies, user lists, reviews, ratings, recommendations, and much more. Join us for an exciting and interactive session on a wide array of social networking applications for libraries!
(21) Building a Thriving eBranch
Sarah Houghton-Jan, San Mateo County Library
This session will address a question plaguing many libraries: what makes a successful eBranch? Library users are demanding more from library websites than ever, and most libraries don’t have adequate staffing to meet these needs. There are, however, dozens of quick and free features and resources that any library can add to its website. This session will cover twenty easy steps that libraries can take to improve their websites with ease.
(22) User-Centered through User Surveys (Roundtable)
Lisa Hinchliffe, University of Illinois at Urbana-Champaign
Do we always know what our users need from their library? Do we know how they are using the information resources and services we provide? Do we know what our users value? User surveys offer librarians insight into what users need, use, and value. What strategies have worked well for librarians in conducting and using the results of user surveys? What advice would be useful? Join the conversation as we move towards user-centered libraries!
(23) Library Anxiety and Higher Risk Students: Academic Libraries Serving International Students
Valerie M. Buck, Brigham Young University- Hawaii
With library budgets shrinking, special programs for at-risk international students are increasingly unfeasible. But a library can address the needs of these students by adopting a three-tiered approach. The first tier includes solutions a library can adopt when it has no additional resources. The second tier includes solutions for a minimum of additional resources. The third includes solutions for slightly more additional resources. These solutions can help international students become better library users and researchers.
(24) Increasing Productivity through Approval Plans
Lorne Kenyon, Blackwell Book Services
A general discussion of Approval Plans in academic libraries and the ways in which such programs can increase productivity in libraries by streamling work flows, by reducing the workload in Acquisitions Departments, and by getting the right books into the library in a highly-efficient and timely way. This will be a basic introduction of the history of Approval Plans, and then presenting the methodology used in setting up such programs.
November 10th / 9:15pm - 10:30pm
(25) HLA Anime Festival #3
Hillary W. Chang, McCully-Moiliili Public Library
Anime is still hot @ your library! Episodes highlighting the genre’s fun and variety will be presented.
(26) The YouTube Librarian
Dave Brier, University of Hawaii at Manoa & Tiffini Travis, California State University Long Beach
YouTube videos about libraries and librarians offer a comical and insightful look at the way the profession and the public portray libraries and librarians. Join us for a look and some commentary on library-related productions that demonstrate creativity and humor in the way librarians are depicted and the way library services are marketed.
November 11th / 1:00pm - 2:00pm
Registration and Exhibits Open
November 11th / 1:30pm - 2:00pm
HLA Membership Meeting
November 11th / 2:00pm - 2:45pm
(27) Outcome-Based Library Training: The PLTI Experience
Jane Barnwell & Sonja Evensen, Pacific Resources for Education and Learning; Karen M. Peacock, University of Hawaii at Manoa
In this panel, the experiences gained through the Pacific Library Training Institute (PLTI), a 3 year IMLS-funded grant project directed by PREL, will be examined by a panel comprised of the Project Director (Barnwell), the Project Evaluator (Evensen), and one of the lead instructors (Peacock). Peacock will discuss the 2006 institute goals, participants, and syllabus. Evensen will examine the multiple methods she used to gain objective insight into the PLTI, such as surveys, focus groups, tests, etc. In addition, Evensen will address what evaluation tools can do for any library project. Barnwell will reflect on the successes and challenges of the PLTI in their uniquely Pacific context.
(28) Teen Programming in Public Libraries - Is it Worth the Effort
Sheryl Lynch, Liliha Public Library
In these days of limited time and money, is programming aimed specifically at teens worth that precious time and money? What is the purpose of teen programming in a pubic library, what are some examples of successful programs and what factors determine success.
(29) Leading from Below: Managing Your Supervisor (Roundtable)
Lisa Hinchliffe, University of Illinois at Urbana-Champaign
Every librarian reports to another librarian or maybe a campus administrator. How we communicate and interact with our supervisor influences our individual and organizational success. What does your supervisor need to know and how? Let’s share our strategies with each other and learn from our collective success!
(30) Technology Training Tips (Roundtable)
Sarah Houghton-Jan, San Mateo County Library
In this session a technology training expert will lead a discussion about various practical approaches to developing technology training programs for staff. Topics that can be addressed include: tips for successful training sessions, the Learning 2.0 phenomenon, e-learning options, implementing technology competencies for staff, getting staff and administrative buy-in, and determining training success. Together, we can share ideas for stronger library technology training everywhere.
(31) Managing Vendor Relationships: How Do You Know When You Have a Good Deal?
Nanette Welton, University of Washington & Christian Patrick, EBSCO Publishing
This session will explore both sides of a library-vendor relationship through a case study and a role playing session. Attendees will leave the session with criteria for assessing the vendor contract and the price/ value relationship. They will gain insight into the vendor’s motivations and be able to better understand the vendor’s perspective. By understanding both sides, the attendees can develop a win-win negotiation strategy.
November 11th / 3:00pm - 3:45pm
World Cafe with Refreshments
Join us for refreshments and conversation. The World Cafe is a conversation technique used to maximize participant interaction and collaboration in discussing issues and solutions needed to support librarians. Conference attendees sit around tables in groups of 4-6 and respond to a general question posed by a facilitator. After a round of conversation, participants switch tables and readdress the same questions with different people. Each time you travel to a new table you are bringing with you the threads of the last round and interweaving them with those brought by other travelers. As the rounds progress the conversation moves to deeper levels. The World Cafe is a great process to tap into the collective intelligence of the group and to meet new people.
November 11th / 4:00pm - 5:00pm
(32) Managing Libraries in a Digital Age
Gayle Palmer or Linda Stewart, OCLC Staff
Library managers are facing dramatic changes in staff development needs, collection development and funding options as they create digital libraries and develop digital services. This workshop offers strategies for developing a good understanding of how to work with staff to plan and implement digital collection solutions.
(33) Keeping Up with Technology (Roundtable)
Brenda Hough, Northeast Kansas Library System
In this interactive facilitated discussion, participants will address the question: How do you keep current with ever-changing technology? Time constraints and limited resources can feel like a hindrance to learning, but there are resources and techniques that can help you feel on top of things. Share ideas and learn from others, too.
(34) Plugging Into the Numbers: Using Data to Make Some Noise About Library Services
Gillian Harrison, BCR
How do you turn numbers into a story? How do you know if you have statistics from many various sources when you are looking at just apples, or if an orange is thrown in? What’s the best way to tell the story to your staff, your director, your patrons, your community? Graphs, charts or data points can make a powerful statement, so let’s discuss interpreting and incorporating data in your library’s message.
(35) Online Outreach and Marketing
Sarah Houghton-Jan, San Mateo County Library
In the Web 2.0 environment, libraries need to go beyond traditional ideas of outreach and build new plans for online marketing. This session provide attendees with a checklist of tools they can take back to their libraries to successfully reach out to their users on their own turf: online. Some of the tips discussed will be tips for search engine placement, community events calendars, monitoring local blogs, live chat, social review sites, and much more.
(36) “Next Slide, Please”: An Analysis and Conversation on the Uses and Misuses of Microsoft PowerPoint at Library Instruction Conferences
Dave Brier & Vicky Lebbin, University of Hawaii at Manoa
Drawing on a variety of academics and presentation consultants, this program introduces the major ideas and discussions on the strengths and limitations of PowerPoint presentation software. Through the use of content analysis, it examines and describes the PowerPoint presentations delivered at library instruction conferences. Some questions raised will be: Does PowerPoint make us stupid? How and why we use PowerPoint? What do we find annoying about PowerPoint presentations? What types of information are best conveyed through PowerPoint? How can we energize our PowerPoint presentations? How can we make slides more readable and effective?
November 11th / 5:00pm - 7:00pm
Dinner on Own
Network with friends and colleagues over food and drink at one of Poipu’s great-tasting restaurants.
November 11th / 7:00pm - 7:45pm
(37) Reinventing the Library for Undergraduate Students
Lisa Hinchliffe, University of Illinois at Urbana-Champaign
How can librarians take what is known about their undergraduate students and use it to present its collections and services in new and more active ways? What strategies for reconfiguring physical and virtual spaces might inspire student engagement with library resources and services? Examine what libraries are doing to improve undergraduate learning and experiences and contribute to a conversation about next steps and new ideas.
(38) ISSN: Bridging the Past, Linking to the Future
Regina Romano Reynolds, Library of Congress
ISSN is known in the library community as a serials identifier, but its users and uses span the entire information community: publishing, digitizing, linking from A&I citations to library catalogs, ERMS management, Open URL resolution, and more. The presenter will demonstrate the ISSN’s role in identification, linking, and interoperability in the digital environment. The revised ISSN standard (ISO 3297) will be highlighted, including the role of the new “linking ISSN.”
(39) Using Technology in Libraries: Stories of Success & Lessons Learned (Roundtable)
Michael Stephens, Dominican University
An interactive, discussion based session where participants can share what’s worked and what hasn’t when implementing new tech and new ways of doing things in libraries.
(40) Calibrated Peer Review and the First Year Experience: Problem Based Learning and Demonstrated Assessment of Information Literacy Skills
Tiffini Travis, California State University Long Beach
This presentation will explore the use of an innovative technology, Calibrated Peer Review (CPR) to assess the acquisition of basic Information Literacy (IL) skills. CPR is a web-based program that allows peer-topeer grading of essays. The Library recently incorporated CPR into the library component of U100. The component contains open-ended essay questions where students can demonstrate IL skills. Session attendees will learn how CPR works and how it can assess student learning outcomes for IL.
(41) Emerging Tech Trends & Tools that Make Your Online Life
Jenny Levine, American Library Association
Web 2.0, Library 2.0, Learning 2.0, Librarian 2.0 - all these 2.0s, but what do they really mean for your staff? How can you use some of these new tools to engage your audience, provide more meaningful experiences for them, and make your staff more efficient in the process? We’ll look at some emerging trends, discuss some of the changes in users’ online expectations, and look at ways your library can meet those expectations while also optimizing staff routines.
November 11th / 8:00pm - 8:45pm
(42) Meet the Speakers
This session provides an opportunity to meet with the invited speakers, follow up on issues and ask questions.
(43) Of Past and Future: Paleoecology and Restoration on Kauai
David A. Burney, National Tropical Botanical Garden
Since 1992, Burney has studied a remarkable cave system just near the Hyatt Hotel in Poipu, Kauai. The site has yielded a treasure trove of information from fossils, artifacts, old maps, and local histories. This information has been used to guide ecological and cultural restorations on the site, where techniques of large scale native plant reintroduction are demonstrated for the public. The site has provided, for thousands of students, residents, and visitors, a glimpse into the island’s past and an inspiration to work hard for conservation of the indigenous biota and traditional cultures of Hawaii.
(44) From 1967 to 2007: Transformation of a Hawaii School Library
Sheila M. Tressler
All types of libraries need to have relevant materials for their users, and librarians need to be diligent in their deselection of outdated books and their selection of new books. Additionally, libraries are much less appealing to users if they become dated in appearance. During this presentation, Sheila will explain the steps involved in taking the Damien Memorial School Library from a cluttered room full of books with a 1960s appearance, to a streamlined school library with a 21st Century look.
November 11th / 9:00pm - 10:00pm
Closing Dessert Reception
Enjoy sundaes, shortcake, and cheesecakes at a sweet outdoor reception under the Kauai stars.
November 11th / 10:00pm - 11:00pm
Bonfire Talk Story
Wrap up your conference with a local stories on the beach.
November 12th (Monday) / 9:00am - Noon
Post Conference Tour
Allerton and McBryde Gardens
Cost: $25
Located across the street from Spouting Horn Park, the National Tropical Botanical Garden Visitor Center is the departure point for the tours of Allerton and McBryde Gardens. Attendees will meet at the gift shop, a restored 1920s sugar plantation for the 9:00am tour. The first stop is Allerton Gardens. Once a retreat of Hawaii’s Queen Emma, the cliffs of Lawai Valley still cascade with her favorite deep-purple bougainvillea. This masterpiece of landscape design, and showcase for tropical plants, will delight all your senses. The tour continues with a stop at the nursery to view some of the world’s rarest plants, and learn how they are being preserved and protected. The tour concludes with a brief drive through the McBryde Garden and a walk to a beautiful waterfall.
Please see the garden’s website (www.ntbg.org) for graphics and more information on the National Tropical Botanical Garden.
Tour Leaders: Richard Hanna (Librarian and Historian of the NTBG) and Eileen Herring (Botany Librarian at UH Manoa)